This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the contemporáneo price was $680.
Ventajas: Firefly's idea of a full size vehicle is smaller than my idea of a full size vehicle. I ended up getting a VW Jetta, but they first wanted to give me a Nissan versa Triunfador a full size vehicle.
When I told him he was going to give me a return credit I told him don't bother Key fob didn't work and when I brought it to a different payless he wanted me to pay for a new battery (when I got mad he relented). I had to fill vapor tank higher than I got it. Was told I could return it anywhere in Cancun but when I did they charged me an extra 250 pesos. There's more but I just want ro say this was the worst rental I have EVER done. Totally unacceptable.
Desventajas: Too expensive for a small car. Price was viven when I was in the place. I asked around and there are better rent a car options. Never rent with payless again.
Hola aleli,rentaste en avis? yo voy a cancun este mes y quisiera aprender que seguros Menos del basico contrataste y como resulto tu experiencia con esta empresa
Desventajas: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract.
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We spent literally $40 for taxi parking king for the place. We finally we back to hotel zone budget and they manage to help us from that location with all our reservations. Wish we could've done that in the beginning. Wasted 2 hrs of our morning and wasted money on taxi.
Esta Infracción de cortesía no implica costo alguno a los turistas, siendo su objetivo señalar la violación cometida y exhortar a conducir cumpliendo con las reglas de tránsito. La legitimación de cortesía es aplicada hasta en dos here ocasiones al mismo vehículo y/o conductor y no procede en los casos de actos y omisiones graves contrarios a lo que se dispone en el presente Reglamento."
It will be the last. They would not release the car to us without us purchasing their collision insurance. We even called our credit card company and had a Spanish speaking agent talk to the manager. His response to us was that he was short of cars and might not rent to us at all. It was Christmas week, very busy, otherwise we'd have tried another company. Our final cost was over $500 for 6 days in a subcompact car.
Desventajas: It was off site. They charged over two hundred dollars for insurance, but it was in Mexico. The car had minor damage throughout the vehicle before we picked it up.
Desventajas: Time for waiting to be attended at the pickup/returns area. The price structure for the insurance where you have to leave 2000 on deposit on the car
Desventajas: Merienda we got to drop off, we got charge with a lot of hidden fees which was not clearly explained when I was making reservation.
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